{"id":14,"date":"2024-02-25T09:49:32","date_gmt":"2024-02-25T09:49:32","guid":{"rendered":"https:\/\/liquoroneinc.com\/?page_id=14"},"modified":"2026-07-02T07:36:07","modified_gmt":"2026-07-02T07:36:07","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/liquoroneinc.com\/index.php\/refund_returns-2\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Returns &amp; Refunds Policy<\/strong><br><strong>Last updated: 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This policy explains when and how you can return a product purchased from Liquor One Inc, and how refunds are processed. Because the resale of alcohol is restricted by law, some types of returns cannot be accepted \u2014 the full details are set out below.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Return Preferences<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We accept returns for defective products only.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because alcohol-retail laws restrict the resale of returned bottles, <strong>Liquor One Inc<\/strong> cannot accept change-of-mind, opened, or non-defective returns. We do, however, stand behind every bottle we sell. If a product reaches you damaged, defective, counterfeit, or incorrect, we will make it right.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Exchange Preferences<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Yes, we accept exchanges, limited to defective or damaged items only.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Eligible exchanges may be made for the identical SKU or, if the item is unavailable, store credit of equal value.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Acceptable Return Condition<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For a return to qualify, it must be:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In its original sealed condition, unless the seal or packaging damage is the defect being reported.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In its original packaging, including the original outer carton when shipped.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Accompanied by your order number or original receipt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For damaged bottles, photographs of the damage are required and must be submitted within 48 hours of delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Return Window<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Return window: <strong>7 days from the date of delivery.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Damage or breakage reporting window: <strong>48 hours from delivery<\/strong>, with clear photographs required.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Holiday \/ Extended Return Window<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Items ordered between <strong>November 15 and December 24<\/strong> as gifts may be returned through <strong>January 15<\/strong> of the following year.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Standard return-condition rules above still apply.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. How to Return Your Item<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may return an eligible item by any of the following methods:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>a) In-Store<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bring the item, original packaging, and your order number or receipt to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Liquor One Inc<\/strong><br>6566 Old Winter Garden Rd<br>Orlando, FL 32835<br>United States<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In-store returns are reviewed and processed during store hours.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>b) Local Drop-Off or Pickup<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For qualifying local-delivery customers in the Orlando area, we may schedule a return pickup or provide drop-off instructions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email <strong><a href=\"mailto:sales@liquoroneinc.com\">info@liquoroneinc.com<\/a><\/strong> with your order number to begin the process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>c) By Post \/ Mail<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email <strong><a href=\"mailto:sales@liquoroneinc.com\">info@liquoroneinc.com<\/a><\/strong> to initiate a return. Our team will reply with full return instructions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Return-label policy:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Defective, damaged, counterfeit, or wrong item: Return shipping label is provided by <strong>Liquor One Inc<\/strong> at no cost where required.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any other eligible return: Return shipping may be the customer\u2019s responsibility.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For mailed returns, we recommend using a trackable shipping service with <strong>Adult Signature 21+ Required<\/strong> where applicable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. Restocking Fee<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No restocking fee is charged on eligible returns involving defective, damaged, wrong-item, or counterfeit products.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For approved eligible returns, you will be refunded <strong>100% of the product price<\/strong>, subject to inspection and approval.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8. Refund Processing Time<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Inspection: Up to <strong>3 business days<\/strong> from the date we receive the returned item.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refund issuance: Within <strong>2 business days<\/strong> of inspection approval.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Time to appear on your statement: Usually <strong>5\u201310 business days<\/strong> for credit cards, <strong>1\u20133 business days<\/strong> for debit cards, and up to <strong>7 business days<\/strong> for ACH or bank transfers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Total refund time to customer: Typically <strong>7\u201315 business days<\/strong> from when we receive the return.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All refunds are issued to the original payment method. We cannot refund to a different card, bank account, or payment method.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9. Order Cancellation Before Shipping<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may cancel any order for a full refund before it has been dispatched.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once a package has been picked up by the carrier or local delivery driver, the order can no longer be cancelled. However, the standard return process remains available if anything is wrong on arrival.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10. Counterfeit &amp; Provenance Guarantee<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Every premium, allocated, and rare bottle we ship is reviewed before it leaves our store.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you suspect a bottle is counterfeit, contact us immediately. We will investigate the claim and, where appropriate, take back the item, issue a refund, replacement, or store credit, and review the supply chain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>11. Contact for Returns<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For return, refund, exchange, or damaged-order questions, please contact us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Liquor One Inc<\/strong><br>6566 Old Winter Garden Rd<br>Orlando, FL 32835<br>United States<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> <a href=\"mailto:sales@liquoroneinc.com\">info@liquoroneinc.com<\/a><br><strong>Phone:<\/strong> +1 407-293-3039<br><strong>Florida DBPR Retail Alcoholic Beverage License No.:<\/strong> BEV5808871<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please include your order number, SKU or product name, and, for damage claims, clear photographs in your first email so we can resolve the issue as quickly as possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please drink responsibly. Must be 21+ to purchase.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Refunds PolicyLast updated: 2026 This policy explains when and how you can return a product purchased from Liquor One Inc, and how refunds are processed. Because the resale of alcohol is restricted by law, some types of returns cannot be accepted \u2014 the full details are set out below. 1. Return Preferences We [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - Liquor One Inc<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/liquoroneinc.com\/index.php\/refund_returns-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Liquor One Inc\" \/>\n<meta property=\"og:description\" content=\"Returns &amp; Refunds PolicyLast updated: 2026 This policy explains when and how you can return a product purchased from Liquor One Inc, and how refunds are processed. 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